Personal Data Privacy Policy

This Personal Data Privacy Policy (hereinafter referred to as the "Policy") applies to all information located on the website ruseabuckthorn.com (hereinafter referred to as the "Website"), which users of the Website may obtain while using the Website, its services, programs, and products. The use of the Website's services constitutes the User's full agreement with this Policy and the conditions of processing their personal data specified herein. In case of disagreement with these conditions, the User must refrain from using the Website.

1. General Provisions

1.1. Personal data processing is carried out in accordance with the principles and conditions of personal data processing established by Federal Law No. 152-FZ dated July 27, 2006 "On Personal Data", Federal Law No. 149-FZ dated July 27, 2006 "On Information, Information Technologies and Information Protection", other regulatory acts governing the procedure and specifics of personal data processing, local regulations of the Operator, and agreements concluded between the Operator and the Website User.

1.2. Within the framework of this Policy, the following terms are used:

  • Website User (User) - a visitor of the internet website or a user of the online service;
  • Website - a set of computer programs and other information contained in the information system, access to which is provided through the information and telecommunications network "Internet" by domain names and/or network addresses allowing the identification of websites on the "Internet" (in the context of this Policy — ruseabuckthorn.com);
  • personal data - any information relating directly or indirectly to a specific or identifiable natural person (subject of personal data);
  • operator - a state body, municipal body, legal entity or individual that independently or jointly with other persons organizes and/or carries out the processing of personal data, as well as determines the purposes of personal data processing, the composition of personal data to be processed, and the actions (operations) performed with personal data (in the context of this Policy — TPK Sava LLC);
  • processing of personal data - any action (operation) or a set of actions (operations) performed with personal data using automation tools or without using such tools, including the collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data;
  • cookie file (cookie) - a small piece of data requested by a website from the browser used on a computer or mobile device (cookies reflect user actions or preferences; cookies are stored locally on a computer or mobile device and can be deleted by the user independently).

1.3. This Personal Data Privacy Policy applies only to the Website ruseabuckthorn.com. The Operator does not control and is not responsible for third-party websites to which the User may redirect via links available on the Website.

1.4. Only persons who have reached the age of 18 or possess full legal capacity in accordance with the legislation of their country may use the Website. By using the Website, the User guarantees compliance with this condition.

2. Purposes of Personal Data Collection

2.1. By providing their personal data, the User consents to its processing by the Operator in order to fulfill obligations to the User, sell goods, provide services, provide reference information, and promote goods, works, and services.

2.2. The personal data of the Website User is processed for the following purposes:

  • registration and identification of the User on the Website, providing access to the Personal Account;
  • processing, confirming, and dispatching the User's orders, and delivering goods;
  • establishing feedback with the User, including sending notifications and requests regarding the use of the Website, provision of services, and processing requests, claims and applications from the User;
  • sending advertising and informational messages to the User (subject to the User's separate consent);
  • improving the quality of the Website, its usability, and conducting statistical and marketing research based on anonymized data.

2.3. The Website may also collect and process anonymized data about visitors (cookies, IP address, information about user actions on the website, information about user equipment, date and time of the session, and other similar information), including with the help of internet statistics services. Anonymized data collected with these services is used to gather information about visitor actions on the Website and to improve the Website's quality and content. If the User does not agree to the collection of cookies, they must disable cookie support in their browser settings; however, this may restrict access to certain functions of the Website.

3. Categories of Processed Personal Data

3.1. When registering on the Website, the User provides the Operator with the following personal data:

  • last name, first name;
  • phone number;
  • year of birth;
  • email address.

3.2. When placing an order on the Website, the User provides the Operator with the following personal data:

  • last name, first name, middle name (if any);
  • contact phone number;
  • delivery address;
  • email address (e-mail).

4. Procedure and Conditions of Personal Data Processing

4.1. By registering on the Website or placing an order, the User consents to the processing of their personal data freely, of their own free will, and in their own interest.

4.2. The Website User has the right to withdraw their consent to the processing of personal data at any time by sending an appropriate written request to the Operator's email address: sava@tpksava.ru.

4.3. Processing of personal data by the Operator includes the following actions: collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (provision, access) to third parties (including logistics and courier services for order delivery), depersonalization, blocking, deletion, and destruction of personal data.

4.4. Processing of personal data can be carried out both with the use of automation tools (automated processing) and without the use of such tools (non-automated processing).

4.5. The Operator undertakes not to transfer the information received from the User to third parties, except in the following cases:

  • 4.5.1. if the User has expressed consent to such actions;
  • 4.5.2. if the transfer is necessary for the User to use a certain service or to execute a certain agreement, contract, or order of the User;
  • 4.5.3. if the transfer is required within the procedure established by the legislation of the Russian Federation.

4.6. Transmission of anonymized User data to third parties for the purpose of assessing and analyzing the performance of the Website, analyzing User purchasing patterns, and providing personal recommendations is not considered a violation of paragraph 4.5 of this Policy.

4.7. The Operator is not responsible for information provided by the User on the Website in a publicly accessible form.

4.8. When processing personal data, the Operator takes necessary and sufficient organizational and technical measures to protect personal data from unauthorized access, as well as from other unlawful actions in relation to personal data.

4.9. The processing of the User's personal data is terminated by the Operator upon achieving the purposes of processing, the expiration of the consent, or the withdrawal of consent by the personal data subject, as well as in the event of detecting unlawful processing of personal data.

4.10. When collecting personal data of citizens of the Russian Federation, the Operator ensures the recording, systematization, accumulation, storage, clarification (updating, modification), and extraction of personal data using databases located in the territory of the Russian Federation.

4.11. Cross-border transfer of personal data to the territory of foreign states may be carried out by the Operator only in cases and in accordance with the procedure provided for by the legislation of the Russian Federation, for the purpose of executing a contract with the User (for example, in case of international delivery of goods).

5. Rights and Obligations of the Parties

5.1. The Website User has the right to receive information regarding the processing of their personal data. The User can obtain any clarifications on questions of interest regarding the processing of personal data by contacting the Operator at: sava@tpksava.ru.

5.2. The Website User undertakes to:

  • 5.2.1. provide information on personal data necessary for using the Website;
  • 5.2.2. update and supplement the provided information on personal data in case of changes in this information;
  • 5.2.3. not disclose to third parties the login and password used for identification on the Website: ruseabuckthorn.com;
  • 5.2.4. exercise due diligence in storing and using the login and password (including: using licensed antivirus programs, using complex alphanumeric combinations when creating a password, not providing a computer or other equipment with the User's logged-in login and password to third parties, etc.).

5.3. With the User's consent, expressed by performing actions that clearly identify the User and reliably establish their will to receive messages, the Operator has the right to send advertising and informational messages to the Website User. The User has the right to opt out of receiving such messages by changing the settings in their Personal Account or by clicking on the link placed in the text of the message.

5.4. The Operator undertakes to:

  • 5.4.1. use the received information solely for the purposes specified in this Policy;
  • 5.4.2. ensure that confidential information is kept secret and not disclose such information without the prior written permission of the User, except as provided for in this Policy;
  • 5.4.3. block the User's personal data from the moment of the request or application of the User (or their legal representative), or the authorized body for the protection of the rights of personal data subjects for the verification period in case of detecting unreliable personal data or unlawful processing.

6. Updating, Correction, Deletion, and Destruction of Personal Data

6.1. The Website User has the right to demand from the Operator the clarification of their personal data, its blocking or destruction if the personal data is incomplete, outdated, inaccurate, unlawfully obtained, or is not necessary for the stated purpose of processing, as well as to take measures provided by law to protect their rights.

6.2. The User can update, change, or delete the personal data provided by them in the Personal Account or send a corresponding request to the Operator at: sava@tpksava.ru.

6.3. All issues related to the clarification, blocking, and destruction of the User's personal data are resolved in the order prescribed by Federal Law No. 152-FZ dated July 27, 2006 "On Personal Data".

7. Final Provisions

7.1. Disputes arising in the process of using the Website shall be resolved voluntarily by sending a corresponding claim to the address: sava@tpksava.ru. If an agreement is not reached, they shall be referred to court in accordance with the current legislation of the Russian Federation.

7.2. All proposals and questions can be sent by the Website Users to the following address: sava@tpksava.ru.

7.3. The Privacy Policy of personal information of ruseabuckthorn.com Website users remains in effect indefinitely until replaced by a new version.

7.4. This Policy is posted at: https://ruseabuckthorn.com/policy/

8. Contact Information

Operator – TPC SAVA, LLC
TIN: 7017014950
PSRN (OGRN): 1027000866144
Address: Russia, 634000, Tomsk, Kuzovlevskoe Teplichnoe Khozyaystvo St., 7
Email: sava@tpksava.ru
Contact phone: +7 (3822) 609 725

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